Checked baggage is what goes in the aircraft’s storage compartment. Each adult client is eligible for up to two bags amounting to a total of 23 kg, according to Section B of Article 37 of Decree 676 of November 13, 2000, from ANAC - National Civil Aviation Agency.

 

• As of March 9, 2010, items that were once considered special baggage are to be included in the normal checked baggage allowance, both on domestic flights and international flights:

 

- Fishing rod
- Surfboard
- Bicycle
- Ski
- Snowboard
- Bow and arrow
- Kite surf board
- Kick scooter
- Wakeboard

 

In case of excess weight, this will be charged normally.

 

• Items that must be sent as cargo separately:

 

- Kayak
- Windsurf board

 

Important: Pets and the musical instrument cello (when occupying a seat) will be charged normally, according to the current procedure.

 

• Children under two incomplete years of age travel free of charge without baggage allowance, provided they travel in the lap of an accompanying person over 12 years of age. Children between 2 and 12 incomplete years of age are entitled to up to two bags with a total of 23 kg of baggage, as of March 9, 2010.

 

The luggage that exceeds the baggage allowance will be considered excess, and will be charged 0.5% of the normal economy fare (Y) for domestic flights or 1% of normal one way economy fare (Y) for international flights per kg in excess, and may be sent as unaccompanied cargo in an upcoming flight.

Carry-on luggage is not checked and will be carried by the client, free of charge.
Please be advised that the care and guidance of Carry-on luggage is the client’s total responsibility.

 

As stipulated in Article 42 of Decree 676 of the National Civil Aviation Agency (ANAC), up to 5 kg are allowed for carry-on baggage. Moreover, the sum of its dimensions (length, width and height) shall not exceed 115 centimeters.

 

We advise that Carry-on luggage be used for transporting money, securities, documents, electronic equipment and accessories (cell phones, cameras, laptops, palmtops, walkmans, video recorder etc.), medication, keys, etc. In short, anything and everything fragile, important or valuable, always obeying the limitation of weight and volume required by ANAC Rule 676.

 

Please note that GOL Linhas Aereas Inteligentes assumes no responsibility for any loss or damage of any kind, to client’s checked baggage that contains such items.

In addition to the carry-on baggage, clients are allowed to bring additional volumes free of charge:

 

a) Books and magazines for on board reading,
b) 01 overcoat, raincoat, blanket or coat for personal use;
c) 01 umbrella or cane;
d) 01 purse or backpack with personal items,
e) 01 collapsible wheelchair (in storage compartment checked as baggage) or pair of crutches in a case client uses the devices;
f) 01 stroller (checked) or 01 baby seat in situations where a child under 2 years of age is accompanying a paying customer.

 

Regarding items d) and e), in cases where client intends to board with two or more mentioned items, only one of the objects will be free of charge. The rest should be checked normally within the 23 kg allowance.

As Rule 676 of the National Civil Aviation Agency (ANAC), carry-on or checked baggage may not contain the following items:

 

a) alarm devices;
b) explosives, including empty cartridges, ammunition, pyrotechnics, hunting weapons, small arms and fireworks,
c) gases (flammable, non-flammable and poisonous) such as butane, oxygen, propane and oxygen cylinders;
d) flammable liquids used as fuel for lighters, heating or other applications;
e) flammable solids such as matches and easily ignited  items;
f) spontaneous combustion substance;
g) substance that emits flammable gases when in contact with water;
h) oxidizing materials such as powdered lime, chemical bleaches and peroxides;
i) poisonous (toxic) and infectious substances, such as arsenic, cyanide, pesticides and defoliants;
j) radioactive materials;
l) corrosive materials such as mercury, acids, alkaloids and batteries with corrosive liquid;
m) magnetic materials;
n) biological agents such as bacteria and viruses;
o) perishable products containing ice bars or loose cubes inside the package;
p) any type of paint (including for silkscreen).

 

May we remind you that the list contained in paragraphs of this article is not exhaustive and may be extended by specific Legislation. In addition, the owner of the luggage is liable for the damages he may cause to the air carrier or to any other person for violations of the prohibitions set forth in this article.

 

All products and perishable food, groceries in general, such as fish, shellfish and other seafood, fresh or frozen, should be accommodated in leak-proof, accidental opening-proof or bad smell-proof containers. The product should be packed in plastic leak proof bags and the outer packaging must be polystyrene coated with a durable plastic bag. Ice will only be allowed to be boarded in gel form or in individual and sealed plastic bags. If the packaging is inadequate and if it is noticeable that it could damage the vehicle or the luggage of other passengers, GOL may refuse the product and deny transportation.

 

According to the regulations of Civil Aviation, GOL may inspect the internal contents of coolers to examine the packaging.

 

In the case of weapons transport, restrictions and special instructions should be observed as addressed in specific legislation.

 

Only motorized wheelchairs with gel-operated batteries will be transported. Other chairs will be checked without their batteries.

 

If you have questions about any kind of materials, please contact our Customer Relations Central (CRC): 0800- 704- 0465.

In case of violation, damage, loss, or any abnormality with the luggage or objects inadvertently left in the aircraft, the customer should look for GOL attendants before leaving the Arrivals hall.

 

Upon receipt of the luggage without the immediate realization of any irregularity, we assume that the client found it in good condition to leave the confines of the Arrivals hall.

 

GOL is available to customers to address any abnormality with respect to baggage.

• Avoid carrying perishable and fragile objects in your luggage.

 

• Identify your luggage internally and externally by means of labels with your name and address.

 

• Do not carry baggage that is not yours or if its content is unknown.

 

• While at the passenger terminal, keep the luggage under your guard and vigilance.

 

•  Consult the company in advance if you wish to board with fragile or perishable items, and animals. If you have questions about any kind of materials, please contact our Customer Relations Central (CRC): 0800-704-0465.

GOL Linhas Aereas Inteligentes reserves the right to refuse to carry certain baggage if, due to weight, size and kind of baggage, it is considered dangerous, inconvenient or unsafe for transport in the aircraft. In this case, certain musical instruments, art objects (statues, paintings, sculptures etc.) and others are subject to approval.

 

Fragile or perishable items are subject to approval before being accepted as baggage. These will only be accepted as baggage if they are properly and adequately packaged. The transport of live animals is also subject to approval by GOL, observing the route and duration of the flight, the size of the animal and accommodation available for it (for details see Preferred Service).

 

Plants

 

Customers who want to carry plants on GOL flights should consult the competent bodies in advance to verify the need to issue documents authorizing the transport of this material.

 

On international flights, the plants need to be checked, in other words, they cannot be boarded as carry-on baggage. On domestic flights, however, plants are usually boarded as carry-on baggage. However, depending on its weight and size, it will have to be checked.

 

When taking them as carry-on baggage, it is important to take some precautions:

 

- when accommodated in a planter, the client must take the necessary precautions not to spill water, dirt or the like;
- there is no specific compartment to accommodate plants on board. Therefore, the passenger will have to remain with the plant throughout the flight. This may cause some discomfort;
- it is necessary to use common sense when carrying plants that exude odors, so as not to disturb other passengers.

 

Check out the following specific guidelines for transporting plants, according to the type of flight (domestic or international):

 

Domestic flights
Refer to your state’s Department of Agriculture to check the law and the documents needed for transporting plants.

 

International flights
Refer to the Ministry of Agriculture to check the current law and the documents needed for transporting plants.

 

 

Liquids

 

New rules for boarding passengers carrying liquids on domestic and international flights

 

Check if you are subject to these limitations

 

Passengers on international flights and those who pass through airports designated as international (flights that begin with the number "7"), even on domestic flights will be subject to restrictions as set forth by the National Civil Aviation Agency (ANAC) for the transport of liquid substances in their Carry-on luggage.

 

The transport of liquid (including gel, paste, cream, aerosol and the like) in Carry-on luggage must occur as follows:

 

- the liquid should be in a bottle with a 100 ml maximum capacity. Bottles larger than 100ml may not be transported, whether or not containing the prescribed amount;
- passengers should pack the container properly (comfortably) within a sealed transparent plastic bag with a maximum capacity of 1 liter and maximum size of 20 cm x 20 cm.

 

In the boarding area, the plastic bag must be presented for inspection trough X-ray equipment separately from carry-on baggage, laptop and clothes.

 

Each passenger may carry a single plastic bag *. Therefore, other bottles with liquids must be carried in checked baggage.

 

Liquids purchased in duty free shops may exceed the foregoing, provided that packaged in sealed plastic containers with the purchase receipt to show the date and the commencement of the flight for passengers who boarded or are in transit. This measure does not guarantee that in case of connection, packages sealed by other states will be accepted. Products can be detained by foreign authorities.

 

Click here and read the full document by ANAC.

 

* There is no transport limit for medication items with the proper prescription, baby food and special dietary requirements in sufficient quantity for use during the entire period of the flight, including any connections.The following materials should also be submitted at the boarding gate.