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This feedback section was created to allow you to contact us.
To submit your comments or to send suggestions, criticism or praise, choose a subject and topic, and fill in the appropriate fields with your message. Or if you prefer, you can contact our Chat Smiles. Click here if you have a Smiles number and password.

 

 

Partner Airlines
Retroactive credits may be requested up to six months after the trip, upon the completion of the Contact Us form and forwarding of a scanned copy of the ticket and boarding pass.

 

Guidance:
Selecting the theme: Information.
Choose the topic: Requesting mileage credit – Airline Partners.
Fill out the personal and flight information.
Attach a copy of the ticket and boarding card (scanned).

 

 
 
*Boxes to be necessarily filled in
 
*Purpose:
 Information   Critics   Suggestion   Compliment
*Subject:
*First name:
*Last name:
*Passport Number:
*Email:
Smiles Number:
*Telephone Contact:
Reservation code:
Flight origin:
Flight destination:
Flight date:
 (mm/dd/yyyy)
Flight number:
Date of event:
 (mm/dd/yyyy)
Attach file:
  .TXT / .DOC / .PDF
*Event:
limit:  remainder: 
 
 

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