Smiles Service Center in Brazil
– Gold and Diamond
• Open:
Daily, 24 hours
Languages: English and Potuguês
• São Paulo and Metropolitan
Capitals: 4003-7001*
For complaints and cancellations call 08008870000
• Fax: 0XX11 3127-9900
• Mail:
Mailbox 18039
CEP 04626-970
São Paulo - SP
Brazil
• Open:
Daily, 24 hours
Languages: English and Potuguês
• São Paulo and Metropolitans
Capitals: 4003-7007*
For complaints and cancellations call 08008870007
• Fax: 0XX11 3127-9900 • Mail:
Mailbox 18039
CEP 04626-970
São Paulo - SP
Brazil
*When calling from
a place still not served by the 4003 facility, you should place
a long-distance (charged) call by dialing: 0 (XX) 11 4003 7001 for
Blue and Silver Smiles Service Center or 0 (xx)11 4003 7007 for
Gold and Diamond Smiles Service Center.
Smiles
Service Center in Americas
Argentina:
• Open:
In Spanish - daily from 6am to 12am (Brazilian
local time)
In Portuguese and English - Mon. thru Fri.
from 5am to 03pm (Brazilian local time)
• Tel: 0810 2666 765
-
Buenos Aires
• Fax: 55 11 3127-9900
Colombia:
• Open:
In Spanish - daily from 6am to 10pm (Brazilian local time)
In Portuguese and English - Mon. thru Fri. from 5am to 03pm (Brazilian local time)
• Tel: 01 8000
111 766 - Bogotá
• Fax: 55 11 3127-9900
Chile:
• Open:
In Spanish - daily from 6am to 11am (Brazilian local time)
In Portuguese and English - Mon. thru Fri. from 5am to 03pm (Brazilian local time)
• Tel: 188 800
100 999
• Fax: 55 11 3127-9900
Mexico:
• Open:
In Spanish - daily from 6am to 9am (Brazilian local time)
In Portuguese and English - Mon. thru Fri. from 5am to 03pm (Brazilian local time)
• Tel: 001 800
514 7164
• Fax: 55 11 3127-9900
Venezuela:
• Open:
In Spanish - daily from 6am to 11am (Brazilian local time)
In Portuguese and English - Mon. thru Fri. from 5am to 03pm (Brazilian local time)
• Tel: 0800-1764537 - Caracas
• Fax: 55 11 3127-9900
For members residents
in Bolivia, Paraguay or Peru we kindly ask
to make an international phone call temporarily to the telephone
number below:
Uruguay:
• Open:
Daily, from 6am to 12am
In Spanish - daily from 6am to 12am (Brazilian local time)
In Portuguese and English - Mon. thru Fri. from 5am to 03pm (Brazilian local time)
• Tel: 600 2003
- Montevidéu
• Fax: 55 11 3127-9900
Mail:
Mailbox
18039
CEP 04626-970
São Paulo - SP
Brazil
Smiles
Service Center in Europe
Germany: • Phone:
+ 49 69 29993 205
• Open time (Brazil local
time):
From Mon. through Fri., from 10am to 08pm
- answering in english, spanish and portuguese.
Spain: • Phone:
+34 91 754 7011
• Open time (Brazil local
time):
From Mon. through Fri., from 10am to 08pm
- answering in english, spanish and portuguese.
France:
• Phone: +33 1 70
48 00 50
• Open time (Brazil local
time):
From Mon. through Fri., from 10am to 08pm
- answering in english, spanish and portuguese.
Italy:
• Phone: +39 023
859 12 11
• Open time (Brazil local
time):
From Mon. through Fri., from 10am to 08pm
- answering in english, spanish and portuguese.
Portugal:
• Phone: +351 21
424 5153
• Open time (Brazil local
time):
From Mon. through Fri., from 09am to 19pm
- answering in english, spanish and portuguese.
United Kingdom:
• Phone: +44 207
660 0283
• Open time (Brazil local
time):
From Mon. through Fri., from 09am to 19pm
- answering in english, spanish and portuguese.
Switzerland:
• Phone: +41 22
567 5367
• Open time (Brazil local
time):
From Mon. through Fri., from 10am to 08pm
- answering in english, spanish and portuguese.
