Before presenting your Smiles Ticket, make sure it has a confirmed reservation on the desired the flight, date and time.

Attention! It is not permitted to board on standby mode, i.e. without a reservation and/or a previously issued ticket for the desired flight.

If you wish to change the flight, date or reroute an already issued ticket, it is vital to make a reservation and confirm the new itinerary to re-issue the original ticket.

Important: This will only be possible upon payment of handling fees.